Shipping policy

Shipping Policy

Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method. Estimated delivery times typically range from 3–7 business days after your order has been shipped.

Shipping Carriers
We ship orders through trusted carriers such as USPS, UPS, and FedEx. Carrier selection may vary depending on the shipping destination and method chosen.

Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

Delays
Please note that shipping times may be affected by factors outside of our control, including weather, carrier delays, or high order volume during holidays and promotions.

Incorrect Shipping Information
We are not responsible for orders shipped to incorrectly entered addresses. Please double-check your shipping details before placing your order.

Lost or Stolen Packages
We are not responsible for lost or stolen packages once they are marked as delivered. If you experience an issue, please contact the shipping carrier directly.

Questions
If you have any questions about your order or shipping, feel free to contact us at jean.marie.shopinfo@gmail.com